I called 5 months ago to cancel the phone service I signed ordered in January. They will say you have to wait almost dealsbuy vonage processing time to get that promotional gift card but after you reach time they can just say "oh you never open an account with that promotion so we cannot provide any gift card.
When I did get his supervisor on the phone we conclude our business in about 5 to 7 minutes. My words of caution to those considering Vonage as a provider are: She asked what I wanted to complain about. Our Great Phone Offer. Thank you, Keith!
My Tech Manager and I spent 5 hours working to get phone system up and running and could not. And I even didn't realize that the discount is not valid for my entire next agreement. Vonage may be a good system when you get it to work, but the promise and process is absolutely fraudulent.